FAQ

Frequently Asked Questions

Where is my order?

You will get a tracking link by email within 1-2 business days of ordering. US delivery typically takes 7-14 business days.

What if it does not work for me?

Every kit is covered by the 60-Day Desk Test: use it for up to 60 days, and if it is not for you, you get a full refund and the return label is on us. Details on the Returns and Refunds page.

Is checkout secure?

Yes: payments are processed over encrypted connections by our PCI-compliant payment provider. We never see or store your card details.

How do I reach you?

Email support@stavidigital.com. We answer every message within 24 hours.